Utilities and Phone Service


Water and Utility Shutoff: 

Water systems are prohibited from shutting off water during the COVID-19 crisis due to non-payment.

  •  Please go to [link] to report any water shutoff or reconnect
  •  Please call 1-844-903-2800 if you need translation help to file a report. 

Low-Income Home Energy Assistance:

  • Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program that can offer a one-time payment to help:
  •  Pay heating or cooling bills, even if the person uses wood, propane, or oil.
  •  In an emergency or energy crisis, such as a utility disconnection.
  • In addition to helping with paying the energy bill, LIHEAP can also provide in-home weatherization services for Improved energy efficiency, and health and safety.
  • Website:https://csd.ca.gov/ 
  • Or call 1-866-675-6623.

Riverside Resources:


San Bernardino Resources: 


Los Angeles Resources:



Phone Services

California LifeLine Program:

  • The California LifeLine Program is a state program that provides discounted home phone and cell phone services to eligible households.
  • Website: https://californialifeline.com/en 
  • Provides help with status and phone services. Has a limited time limit, but has the possibility of being extended. It's free at first, and then later you will have to pay.